| Profitable Business through Quality Practices |
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Wednesday, July 23 2008, 9:00am - 4:00pm
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Click Here for Registration Form
Wednesday, July 23, 2008
9am - 4pm
Located at the HBAGK offices
5700 W. Michigan Ave.
Kalamazoo, MI 49009
Exceed
customer expectations and increase repeat business by delivering
exceptional service to your customers. This course will teach you key
strategies for creating value and providing a quality
building/remodeling experience for your homeowners. Topics include
meeting the quality challenge with customers, with competitors, and
within your company. This is a “must” for the builder or remodeler who
is ready to take his or her company to the next level.
As a graduate of this course, you will be able to:
- Explain the differences between quality, perception, and value.
- Build quality practices with customers, within your company, and with competitors.
Designations: CGA, CGR, GMB
Continuing Education Credit: CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM
For more information on this item, or to register, please contact Emily Lubbers at
This email address is being protected from spam bots, you need Javascript enabled to view it
or call (269) 375-4225.
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| Registration Fees:
$165 for NAHB Member
$215 for Non-Member |
