Checklist for Finding and Hiring a Builder or Remodeler

Doing your homework will help you have a more successful experience.Use this checklist to help you select a home builder or home remodeler to work on or build your home:


  • Contact the HBA of Western Michigan at (269)375-4225 to see if the company is a member in good standing.


  • Make sure the builder or home remodeler has a permanent business location and a good reputation with local banks and suppliers.


  • Find out how long they have been in the building business. It usually takes three to five years to establish a financially sound business. You want to make sure they will be around after the construction is complete to service any warranties.


  • Check out the company to see if there have been any complaints filed with your local Better Business Bureau: Be advised that a company can apply to be accredited for a fee, so be sure to look through the comments for negative reviews.


  • Make sure the builder/remodeler has sufficient workers compensation and general liability insurance. If not, you may be liable for any construction-related accidents on your premises.


  • Ask the builder/remodeler to provide you with names of previous customers. If they won't, beware. If they do, ask the customers if they would hire the builder/remodeler again.


  • Ask if you can see the builder/remodelers work, both completed and in progress. Check for quality of workmanship and materials.


  • Do you feel you can easily communicate with the builder/remodeler? Remember you will be in close contact with them throughout the construction process and afterward as you live in your new home.


  • Make sure the builder/remodeler provides you with a complete and clearly written contract. The contract will benefit both of you. If you are having a new home built, get and review a copy of the home warranty and homeowner manual as well.

  • Be cautious of unusually low-priced bids. If the builder/remodeler is unable to pay for the materials and labor as the project proceeds, this may indicate a potential problem. Keep in mind that less expensive does not necessarily mean better!


  • Verify that your remodeler is an EPA Lead-Safe Certified Renovator if you are planning work in a pre-1978 home that will disturb more than six square feet of painted surfaces inside the home or 20 square feet on the exterior of the home. Learn more about the EPA's lead paint rule.


  • Ask about warranties. How many years? What is covered or excluded?


  • Make sure the builder/remodeler has workers compensation and general liability insurance.


  • Ask what the process for change orders will be and how they will communicate about its affect to the budget. 


New Home Construction Agreements and New Home Express Limited Warranties have been made available for current members of the Home Builders Association of Western Michigan in good standing. The member number should be listed on page 1 of the document. These documents are copwritten and all other usage makes these forms void. Please contact the HBA or view the directory to confirm membership.


5700 W. Michigan Avenue

Kalamazoo, MI 49009


P: (269) 375-4225


Office Hours
Monday – Friday
8:00 – 5:00


Summer hours (June-Labor Day):

Monday - Thursday 8 am- 5 pm

Friday 8 am - 12 noon